A typical cleaning service ranges from 2-4 hours depending on the size of your home and the type of cleaning required. For standard one-bedroom apartments, we usually complete cleaning in 2 hours, while larger homes or deep cleaning services may take 3-4 hours. Airbnb turnovers typically take 2-3 hours to ensure the property is guest-ready.
No, you don’t need to be home during the cleaning service. Many of our clients provide a key or access code for entry. We’re fully insured and all our team members undergo thorough background checks. If you prefer to be present for the first cleaning to provide specific instructions, that’s absolutely fine too.
Yes! We offer flexible recurring cleaning schedules including weekly, bi-weekly, or monthly services. Recurring clients receive priority scheduling and can modify or reschedule cleanings through our online booking system. You’ll also benefit from having the same cleaning team who becomes familiar with your preferences.
Yes, we use eco-friendly and pet-safe cleaning products that are effective yet gentle. These products are safe for all household members including pets, children, and those with sensitivities. If you have specific product preferences or if your pet has particular sensitivities, please let us know and we’ll accommodate your needs.
Yes, we offer several discount options. Recurring cleaning clients receive 10% off their regular service price. We also offer seasonal promotions, new client discounts, and referral bonuses. Senior citizens and veterans receive a 15% discount on all services. Contact us for current promotional offers.
Yes, our professional cleaning teams bring all necessary cleaning supplies and equipment, including vacuums, mops, microfiber cloths, and our eco-friendly cleaning products. If you have specific products you prefer us to use in your home, we’re happy to accommodate your request.
We currently service Newcastle & Hunter Region. If you’re unsure whether your location is within our service area, please contact us, and we’ll be happy to check for you. For locations slightly outside our standard service area, we may be able to accommodate with a small travel fee.
